Business Intelligence Concepts and Approaches

Rita Sahani


It is critical for organisations to have access to important information and expertise in today's tough business climate. Business intelligence (BI) is a broad term that refers to tools, strategies, and solutions that assist managers in understanding business situations. BI technologies can also help firms with their informational knowledge demands. With regard to the rising trend of BI researches in BI ideas and applications, this study systematically reviews recent investigations and papers of academic publications in this field to classify and prioritise the concepts and techniques of business intelligence. As a result, research was divided into three categories: management, technical, and system-enabled approaches to BI, with descriptions of each method and future research questions.


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Gartner Group (2006). Gartner Survey of 1,400 CIOs Shows Transformation of IT Organization is Accelerating,

Gessner, Guy H., Volonino, Linda (2005). Quick Response Improves Returns on Business Intelligence Investments, Information Systems Management, 22(3), 66 -74.

Ghoshal, S., Kim, S. K. (1986). Building Effective Intelligence Systems for Competitive Advantage, Sloan Management Review, 28(1), 49–58.

Gilad, B., Gilad, T. (1986). SMR Forum: Business Intelligence , The Quiet Revolution, Sloan Management Review, 27(4), 53–61.


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