Critical Factors That Affect The Success Of Business Intelligence Systems

Pakah Kapoor


Business intelligence systems (BIS) are currently a more popular IT solution as more firms transition to intelligent IT architecture. Despite being a commonly utilised IT solution, many BIS installations fail because they take too long and cost too much money. If BIS is successfully implemented, the benefits can be realised. The implementation of BIS is examined in this paper's discussion of the key success factors (CSFs) from both the managerial and technological angles. In addition, a conceptual framework for the successful implementation of BIS is suggested based on the literature and interviews. The framework provides a management and technological overview of the CSFs of BIS based on the project implementation life cycle (pre-implementation, implementation, and post-implementation stages).


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